Based on the company spirit of ”Steady,practical,implemetal and pioneering”and the quality principle of ”Do a project,make it the best”.We will provide our customers the perfect after-sales service and solve their worries with the fastest response time and best service quality.
1.We provide lifelong after-sales service for structural qualities of our constructions.And we will take the initiative to contact our customers especially in bad weathers,such as strong wind and heavy rain.
2.With detailed customer files and documents,we track the finished construction.and we will pay regular or occasional visits to our customers,to get the feedback from customers or help them with the steel construction maintenance work in use.
3.If there will be quality problem within quality guarantee period,we will provide free repair and maintenance work strictly according to the contract.
4.We will response the after-sales service in time.We will reply and handle the problems within 12 hours for customers in the same city,24 hours for customers in the same province,and 48 hours if customers are in different provinces.
5.TEL(after-sales service):+86-0512-63055886